For the last 6 years of my 18 year long insurance career, I referred my clients who were unfortunate enough to have a vehicle collision to Mr. Pat Hopkins of Body Menders Collision o/a Fix Auto Gloucester. Each and every time my clients were totally satisfied with the service they received from Mr. Hopkins and his staff as they always went the extra mile to make sure that every thing was perfect, making a stressful event less stressful.

The last six years of my professional career has been as Executive Director of BNI / Business Network International. In this position I meet hundreds of professional business people and I have never hesitated to recommend Mr. Pat Hopkins of Fix Auto Gloucester to anyone of them. The ones that I have referred received the same type of service as outlined above and were equally pleased.

On a personal note, I have utilized Mr. Hopkins services on different occasions over the years. I always appreciated the personal service, the attention to details and that the work that was supposed to be done was done and done correctly and within the time frame stated. Mr. Hopkins has proved time and time again that his business was built on good "business ethics".

Denis Brisson

I first got to know Pat Hopkins as a customer when I began to supply him iwth automobile paint in 1996. From my very first meeting, I found that I was dealing with someone that has a great deal of ethics and high quality standards when it comes to service his customers.

In 2001, I started a network of quality shops in Ontario, Pat's operation came to mind immediately. I was very impressed by the way he manages and transcends his vision of work ethics to his team members.

Pat is very passionate in everything he does. He is always looking outside the box for different ways to improve and better his operation. He makes ure that he surrounds himself with professionals that will drive him to take his business to higher levels and this is further conveyed to his staff by supplying ongoing training. Pat is also a quick learner and as soon as he sees or hears about a new process or a new tool that could better him, his team or his operation he implements it.

Pat is a winner. He does not like to be at the back of the pack, but rather chooses to be a leader with everything he does. This year, Pat and his team won the "Best Customer Satisfaction Index Award" among our 55 locations in Ontario ranking at 99.8%.

He proved that he is committed to success. I feel many people could certainly learn from this individual, drom the way he approaches and tackles business issues that for some would not be seen possible.

Bernard Péloquin